At Box Me, we take great care in preparing and packaging every order to ensure it arrives safely and beautifully.

Orders are typically processed within 1–3 business days after payment confirmation. Delivery times may vary depending on your location, courier services, and public holidays. Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Please ensure your shipping address is accurate before placing your order, as Box Me is not responsible for delays or failed deliveries caused by incorrect address details.

If your order arrives damaged or you experience any shipping issues, please contact our customer support team as soon as possible. We will do our best to resolve the issue quickly and ensure you have a smooth shopping experience.

Thank you for choosing Box Me. We appreciate your trust and look forward to delivering beautifully curated gifts right to your doorstep.